Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ) :

1. What is CHAL?

  • CHAL is an online store specializing in the sale of home decor products. Explore a wide range of products to make your space unique.

2. How can I place an order on CHAL?

  • To order home decor products on CHAL, follow these simple steps: 
  • Select Items / Add to Cart / Review Cart / Proceed to Checkout / Enter Shipping Information / Choose Shipping Method / Enter Payment Information / Review and Confirm / Place Order / Order Confirmation.

3. Where can I browse your product catalog?

4. What types of home decor products do you offer?

  • We offer a variety of home decor products, including furniture, art pieces, lighting, textiles, and more. Explore our selection to find what best suits your style.

5. How does the delivery work?

  • At CHAL Decoration, we understand the importance of timely delivery. Each of our products has its own specific delivery timeframe, which varies depending on the item. When you place an order, you will be provided with an estimated delivery time for each product in your cart. Additionally, we offer various delivery options to suit your needs, including standard, express.

6. Can I return a product if it is damaged.?

7. How can I contact your customer service?

8. Can you customize decor items?

  • Yes, some of our products can be customized. Contact our team to discuss available customization options.

9. What payment methods are accepted on CHAL?

  • We accept all methods payment, including major credit cards and secure online payments.

10. Where can I find home decor ideas and inspiration?